Privacy Policy – New City VIP Is Committed to Protecting Your Data

Introduction & Scope of This Policy

New City VIP (newcityvip.pro) places the highest importance on your personal privacy. This Privacy Policy explains how New City VIP collects your information, why it collects it, and how it keeps it secure.

This policy applies to the New City VIP website, mobile app, and all digital services. By using our platform, you agree to this Privacy Policy.

In this policy, "we" or "our" refers to the New City VIP platform, and "you" refers to the user or member.

What Information We Collect

New City VIP collects the following information for registration, verification, and service delivery:

Purpose of Data Use

New City VIP uses the information collected for the following purposes:

New City VIP never uses your information beyond these stated purposes. Your separate consent is obtained for marketing communications, and you may opt out at any time.

Data Sharing Policy

New City VIP never sells your personal information to third parties. However, data may be shared in the following limited circumstances:

• Payment Processors: Necessary information is shared with bKash, Nagad, and Rocket to process transactions.
• Legal Authorities: Information may be disclosed in compliance with court orders or government directives.
• Fraud Prevention: Limited information may be shared with law enforcement agencies to prevent illegal activity.
• Technology Partners: Technology providers that support platform operations are bound by strict confidentiality agreements.

Cookies & Tracking Technologies

New City VIP uses cookies to enhance your experience. Cookies are small text files stored on your device.

You can manage cookies through your browser settings. However, disabling essential cookies may affect the functionality of some services.

Data Retention Period

New City VIP does not retain your information longer than necessary. Retention periods depend on the type of data and applicable legal requirements:

• Active account data: Retained for as long as the account remains active.
• Transaction data: retained for a minimum of 5 years in accordance with legal requirements.
• KYC Documents: Minimum 5 years after account closure.
• Gaming History: Up to 3 years after account closure.
• Support contacts: Deleted 2 years after the last interaction.

Your Rights Regarding Your Data

As a New City VIP member, you have the following rights over your own data:

Security Measures

New City VIP uses industry-standard security measures to keep your information safe:

• 256-bit SSL/TLS encryption across all data transmissions.
• Sensitive information stored in the database is encrypted.
• Two-factor authentication (2FA) is available to protect your account.
• Regular security audits and penetration testing are conducted.
• Suspicious activity detection system is active.
• Staff are granted access only to the information they need.

Protection of Children's Data

New City VIP strictly prohibits use by anyone under the age of 18. We do not knowingly collect any information from minors.

If we become aware that we have inadvertently collected data from a minor, the account will be immediately closed and all collected data will be permanently deleted.

If you believe your child is using New City VIP, please contact our support team immediately.

Privacy Policy Updates

New City VIP may update this Privacy Policy as needed. For significant changes, we will:

• We will send notifications to your registered email address.
• A clear notification will be displayed on the platform.
• We will update the "Last Updated" date at the top of this page.

Continued use of New City VIP after any changes constitutes acceptance of the updated policy. We recommend checking this page regularly.