📋 Legal Information

Terms & Conditions – new city vip Gaming Platform

Please read these Terms and Conditions carefully before joining New City VIP. They detail your rights, responsibilities, and all key conditions governing our services.

Last Updated: January 2026
Eligibility Requirements

Opening an account with New City VIP requires a minimum age of 18 and a valid government-issued ID.

Payment Policy

Fast transactions via bKash, Nagad, and Rocket. Identity verification is required at the time of withdrawal.

Bonus Terms

All bonuses are subject to specific wagering requirements. Bonuses will be forfeited if the requirements are not met.

Prohibited Activities

Fraud of any kind, multiple accounts, or system manipulation is strictly prohibited.

1General Overview & Agreement Terms

These Terms and Conditions constitute a legally binding agreement between New City VIP and its users. New City VIP is newcityvip.pro- an online gaming and betting platform delivering entertaining gaming services to users in Bangladesh.

By creating an account with New City VIP, you agree to these Terms and Conditions in full. If you do not agree with any part of them, please refrain from using our platform.

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Important Notice

These Terms and Conditions may be updated from time to time. It is your responsibility to check this page regularly. Continued use of the platform after any changes constitutes your acceptance of the revised terms.

New City VIP is committed to treating all users equally. Delivering the same standard of service to everyone — without discrimination or bias — is our promise.

2Account Registration & Eligibility

To create an account with New City VIP, the following requirements must be met:

  • Applicants must be at least 18 years of age.
  • Only one account is permitted per individual.
  • All information provided during registration must be truthful and accurate.
  • Creating multiple accounts from the same IP address or device is strictly prohibited.
  • A copy of your national ID card or passport may be required for identity verification.
  • Withdrawals may be delayed if verification has not been completed.

New City VIP reserves the right to reject any account registration at its discretion without providing a reason. Keeping your account password confidential is entirely your responsibility.

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Identity Verification Process (KYC)

New City VIP follows a KYC process to ensure security. Identity verification is required before your first withdrawal or for transactions exceeding a specified limit.

3Deposit, Withdrawal & Payment Policy

Transactions on New City VIP can be made easily via bKash, Nagad, and Rocket. Please follow the payment rules outlined below:

  • The minimum deposit amount is BDT 100.
  • A minimum withdrawal amount of BDT 300 applies.
  • The maximum daily withdrawal limit varies depending on your account level.
  • The payment method used for withdrawal must match the method used for the original deposit.
  • Bonus funds cannot be withdrawn directly; wagering requirements must first be met.
  • If a transaction is already being processed, a new withdrawal request may be placed on hold.
Fast Payment Guarantee

New City VIP typically processes withdrawals within 5–15 minutes. Verified accounts may experience even faster processing times.

New city vip is not responsible for any delays caused by the banking system or payment gateway. In such cases, please contact our support team.

4Bonus & Promotional Offers

New City VIP bonus offers are exclusive benefits for our members. However, each bonus comes with specific terms that must be followed:

  • The welcome bonus is available to new members only and is granted on the first deposit.
  • Bonus funds must meet the specified wagering requirements (typically x10–x30) before withdrawal is permitted.
  • Winnings from free spins are subject to specific wagering requirements before withdrawal.
  • If wagering requirements are not met within 30 days of receiving a bonus, both the bonus and any associated winnings will be forfeited.
  • The same promotion cannot be claimed more than once.
  • New City VIP reserves the right to modify or cancel any promotion at any time.
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Keep Your Bonus Terms in Mind

Please read the relevant terms carefully before claiming any bonus. Full details for each bonus can be found on the new city vip Promotions page.

5Betting & Gaming Rules

The following rules apply to all Sports Betting and casino gaming on New City VIP:

  • New city vip reserves full authority to accept or modify any bet.
  • Bets placed on odds that were incorrectly displayed due to a technical error will be considered void.
  • If a match or event is cancelled, the stake for the related bet will be refunded.
  • Live bets that have been accepted may still be voided afterwards due to technical reasons.
  • Placing bets on the same game from multiple accounts is strictly prohibited.
  • If any single bet within a parlay is voided, the entire parlay will be affected.

New City VIP ensures fair and transparent gaming at all times. If you notice any discrepancy, please report it to our support team.

6Prohibited Activities & Anti-Fraud Policy

The following activities are strictly prohibited at New City VIP and will result in immediate account termination:

  • Creating or operating multiple accounts.
  • Registering with a fake identity or using someone else's information.
  • Attempting to manipulate the game system or software.
  • Operating multiple accounts to abuse bonus benefits.
  • Any attempt at money laundering or illegal financial transactions.
  • Attempting unauthorized access to another user's account.
  • Using any technical method to influence game outcomes.
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Zero Tolerance Against Fraud

New City VIP maintains a strict zero-tolerance stance against fraud and misconduct. If suspicious activity is detected, the account will be suspended and all balances forfeited.

7Account Closure & Restrictions

Under certain circumstances, New City VIP reserves the right to temporarily or permanently suspend an account. These include:

  • In the event of a terms violation.
  • If false or inaccurate information is found in the details provided.
  • Verification may be required for security purposes.
  • When required by legal or regulatory obligations.

You may also close your account voluntarily. Any remaining balance will be eligible for withdrawal, provided all conditions have been met.

As part of its responsible gaming support, New City VIP offers self-exclusion upon user request. This service is completely free and fully confidential.

8Responsible Gaming Policy

New City VIP believes gaming should be fun, not stressful. That's why we actively promote responsible gaming. Our platform offers:

  • Option to set deposit limits.
  • Self-Exclusion Option.
  • Access to gaming history and spending review tools.
  • Reality Check Reminder.

If you feel that gaming is having a negative impact on your life, please visit our Responsible Gaming Visit the page and get help if needed.

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Play Within Your Limits, Enjoy the Game

New City VIP always wants you to enjoy a healthy and enjoyable gaming experience. Set a budget and stick to it.

9Privacy & Data Protection

New City VIP takes the protection of your personal information extremely seriously. We never sell your data to third parties or share it without authorization.

  • All data is protected with 256-bit SSL encryption.
  • Payment information is always stored in encrypted form.
  • User information may be disclosed to authorities when required by law.
  • Your information may be used for verification and marketing purposes; however, you may opt out at any time.

For more details, visit our Privacy Policy Read the page.

10Terms Updates & Contact

New City VIP reserves the right to update these Terms and Conditions at any time. For significant changes, we will notify you via your registered email or through a platform notification.

Continuing to use new city vip after any changes have been made constitutes your acceptance of the updated terms. We recommend checking this page regularly to stay informed.

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Contact Us

If you have any questions about our Terms & Conditions, please reach out to our support team. We're available 24/7 to help.

These Terms and Conditions were last updated in January 2026. New City VIP is always guided by the principles of transparency and fairness.

Important Information

Player Rights at New City VIP

Fair Dispute Resolution

New City VIP is committed to responding to any complaint within 72 hours. A transparent dispute resolution process is in place.

Transaction History

You can view your full deposit, withdrawal, and betting history at any time. Transparency is one of our core principles.

24/7 Support

New City VIP's Bengali-speaking support team is available 24 hours a day, 7 days a week to help you with any issue.

Have You Read the Terms?

Join New City VIP Today

You've read the Terms and Conditions — that's the mark of a responsible gamer. Now register and step into the vast gaming world of New City VIP.

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